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GIS event management

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Unified event management is the centralized entrance for the entire life cycle of events on IoT platforms such as smart communities, parks, buildings, etc. It conducts unified and centralized management of all events, and provides comprehensive decision-making basis for operators through data analysis, which can promote managers to command In order to realize the centralized management of various events and the maximization of functions, their responsibilities have been changed from the judgment and release of incidents to the supervision of the state of affairs and disposal results.


B008

Support function:
 
Incident report
 
Work order management
 
Ticket rules
 
Scene linkage
 
Message template
 
Processing plan
 
Alarm management
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Centralized distribution
 
Cross-department, cross-regional, cross-functional module events are uniformly sent to the event center, and the event responsibility is assigned (subscriber) for centralized distribution and processing.
 
Tracking management
 
Track the entire process of incident handling with work orders, which can be dispatched, urged, transferred, and reviewed. Traceable and statistical.
 
Event analysis
 
Analyze the distribution characteristics of events, response and processing timeliness, year-on-year/month-on-month growth trends, etc. to provide a basis for comprehensive decision-making. Statistical dimensions: incident category, response time, resolution time, incident processing stage, etc.
 
Alarm trigger
 
Custom alarm rules: Set alarm trigger conditions based on the perception data threshold or a combination of thresholds. It can also remove duplicate alarms based on rules to prevent invalid alarms.
 
Multiple linkages
 
Visual alarm category and severity level, configure multiple device linkage. For example, in the case of a smoke alarm, it can be linked to camera capture and PTZ control for remote forensics and verification.
 
Efficient dispatch
 
Integrate multiple alarm methods such as SMS, voice, email, APP message, and coordinate with the dispatch strategy and scheduling mechanism to notify relevant personnel in real time. Avoid handling losses and omissions. Work order management is suitable for scenarios such as cross-departmental collaboration and event tracking management to achieve unified management of employees, business flows, and task flows.
 
Ticket creation
 
The alarm can be created automatically or manually in 2 ways.
 
Plan layout
 
Make plans for different types and levels of event handling processes, and complete process node definitions such as work order assignment, submission, and completion review by dragging and dropping graphical controls. When the work order is processed, the automatic transfer is completed according to the plan definition.
 
Event data indicators
 
The information on the occurrence, processing and location distribution of events is very important for event analysis and judgment. GIS event centers can be customized and displayed according to requirements. Different dimensions, different forms, and different styles can meet the individualization of users from various angles. demand.