Unified event management is the centralized entrance for the entire life cycle of events on IoT platforms such as smart communities, parks, buildings, etc. It conducts unified and centralized management of all events, and provides comprehensive decision-making basis for operators through data analysis, which can promote managers to command In order to realize the centralized management of various events and the maximization of functions, their responsibilities have been changed from the judgment and release of incidents to the supervision of the state of affairs and disposal results.

B008

Support function:

Incident report

Work order management

Ticket rules

Scene linkage

Message template

Processing plan

Alarm management

Scan the QR code to read on your phone

Centralized distribution

Cross-department, cross-regional, cross-functional module events are uniformly sent to the event center, and the event responsibility is assigned (subscriber) for centralized distribution and processing.

Tracking management

Track the entire process of incident handling with work orders, which can be dispatched, urged, transferred, and reviewed. Traceable and statistical.

Event analysis

Analyze the distribution characteristics of events, response and processing timeliness, year-on-year/month-on-month growth trends, etc. to provide a basis for comprehensive decision-making. Statistical dimensions: incident category, response time, resolution time, incident processing stage, etc.

Alarm trigger

Custom alarm rules: Set alarm trigger conditions based on the perception data threshold or a combination of thresholds. It can also remove duplicate alarms based on rules to prevent invalid alarms.

Multiple linkages

Visual alarm category and severity level, configure multiple device linkage. For example, in the case of a smoke alarm, it can be linked to camera capture and PTZ control for remote forensics and verification.

Efficient dispatch

Integrate multiple alarm methods such as SMS, voice, email, APP message, and coordinate with the dispatch strategy and scheduling mechanism to notify relevant personnel in real time. Avoid handling losses and omissions. Work order management is suitable for scenarios such as cross-departmental collaboration and event tracking management to achieve unified management of employees, business flows, and task flows.

Ticket creation

The alarm can be created automatically or manually in 2 ways.

Plan layout

Make plans for different types and levels of event handling processes, and complete process node definitions such as work order assignment, submission, and completion review by dragging and dropping graphical controls. When the work order is processed, the automatic transfer is completed according to the plan definition.

Event data indicators

The information on the occurrence, processing and location distribution of events is very important for event analysis and judgment. GIS event centers can be customized and displayed according to requirements. Different dimensions, different forms, and different styles can meet the individualization of users from various angles. demand.

Parking management

Smart restaurant management